to Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.) Rates from mobile networks may vary. American Airlines CEO Doug Parker said the company is doing everything it can to get through the crisis. It doesn't matter what route or segment I select. If you need to get through to delta, use this number! 1 (855) 548-2505 My flights for next week were cancelled and I needed to book new flights ASAP, I stumbled across this number in an angry Facebook comment on delta’s page and got through in 15 minutes!! Always use the GetHuman Phone to call Delta. Book an affordable flight through Travelocity and get your next memorable adventure underway. We offer two choices for charter service: Delta Charter Flights and Delta Private Jets®. Get where you’re going faster with our self-service tools. Hours It seems that the current call center issues are related to a staffing shortage, after the carrier asked agents to take a leave of absence in an effort to control costs. For best performance, use only a single browser window to access delta.com and proceed without more than a 10-minute delay between clicks. You can reach us with these reservations phone numbers when you're calling from Africa. Book a trip. In a 2012 comedy special, John Mulaney channeled the universal frustration of air travelers trying to get through to customer service. View our latest valuations here. ALL RIGHTS RESERVED. One of the oldest and largest airlines, Atlanta-based Delta Air Lines (IATA: DL; ICAO: DAL) operates non-stop flights to more than 330 destinations in 64 countries and six continents. 2X points on dining at restaurants including eligible delivery services, takeout and dining out and travel & 1 point per dollar spent on all other purchases. How do I fix this? This issue just started a month or so ago, and has continued since then. Se estiver nos Estados Unidos, favor ligar para: 1-800-455-2720. Change or cancel a flight, find baggage information, manage your SkyMiles ... Delta Charter Flights offers quotes for charter services up to one year in advance. Please view our advertising policy page for more information. The airline, which is a founding member of the SkyTeam alliance, has 10 domestic US hubs, as well as international hubs in Amsterdam, Paris and Tokyo. Months after coronavirus came to a head, airlines are still struggling with call volumes, processing refunds, and flight cancellations. We offer reservation assistance in Spanish and Chinese. American Airlines just recently brought the ability to rebook a canceled flight online. TRS: Dial 711, Please use the Comment/Complaint form to email us. Help with my Delta issue. The airline operates over 5,000 flights daily and serves 200 million passengers per year. They're available as free downloads. Delta Air Lines, is a major American airline, with its headquarters and largest hub at Hartsfield–Jackson Atlanta International Airport in Atlanta, Georgia. While agents are dedicated to assisting customers traveling in a party of 10 or more, I spoke with a very friendly group reservations agent who was more than willing to assist with an individual reservation. This site does not include all credit card companies or all available credit card offers. According memo, Delta also plans to reassign some group sales agents, given the lack of demand for group travel, and other specialists may be answering “core customer” calls as well. To schedule and plan your flight, we must receive your charter request at least 31 days in advance. Items you will need The airline, which is a founding member of the SkyTeam alliance, has 10 domestic US hubs, as well as international hubs in Amsterdam, Paris and Tokyo. Since then, Delta has put its full focus into taking care of customers throughout the COVID-19 pandemic, including implementing a waiver to eliminate change fees in March 2020. If you need to travel within the next week, please try your call again later, or message us from Delta.com/needhelp or by clicking the “Message Us” button in the “More” section of the Fly Delta app. Thank you . Cookies.  Ensure cookies are enabled on your browser to ensure an optimum experience. Reader Tom S. contacted TPG to share his experience this week, and other Delta customers have also reached out to us, and posted on various social media platforms, about a current inability to reach a Delta agent over the phone. GetHuman-masanta did not yet indicate what Delta Airlines Skymiles should do to make this right. Aircraft availability is limited, so requests at least 90 days in advance are preferred. To schedule and plan your flight, we must receive your charter request at least 31 days in advance. Grundlegende Informationen. Nearly six years ago, Delta became the first U.S. airline to offer real-time customer support through Twitter via the @DeltaAssist channel, including rebooking, flight information, airport details and additional services. How to get on the Delta upgrade list. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. To address concerned customers who cannot get through to reservations, Delta asked travelers that do not have a flight within 72 hours to wait to contact the company. Wheels Up, in partnership with Delta Private Jets. The skymile number is valid, it's used to get ecredit. Delta Air Lines. You can reach us with these reservations phone numbers when you're calling from South America. We appreciate our customers’ patience and apologize for any inconvenience some may be experiencing. I get through the entire booking process then hit "Pay" and Throughout the pandemic, airline call center agents have had to deal with unprecedented flight cancellations and reservation changes, leading to hours-long hold times, if customers were able to get through at all. Delta Charter Flights SAC (Serviço de atendimento ao cliente) 0800-056-2599, If dialing from the U.S., please use: 1-800-455-2720 Wheels Up & Delta Private Jets Either $5 or 5% of the amount of each transfer, whichever is greater. Holidays): Closed This site does not include all credit card companies or all available credit card offers. You may contact Reservation Sales 24 hours/day, 7 days/week. Wheels Up, in partnership with Delta Private Jets offers on-demand charter, private jet membership, and aircraft management services. A RED VENTURES COMPANY. You can reach us with these reservations phone numbers when you're calling from Europe. We have compiled a list of our most commonly asked questions to help you find answers. To request a charter, send an e-mail to: charter@delta.com. There are many ways to get Delta Air Lines upgrades. The table shows the miles earned based on the distances flown and the selected booking class. Outdated and Unsupported Browsers.  Using an older or non-compatible browser could mean that you won't be able to take full advantage of delta.com. Of the three largest U.S. airlines, Delta appears to be the only carrier currently experiencing severe call center issues — calls placed to American as an Executive Platinum elite and United as a Premier 1K member were answered right away. Also, make sure you book early enough to take advantage of advance-sale fares. In an internal memo to employees that was viewed by TPG, Tori Forbes-Roberts — the airline’s VP of reservations sales and customer care — asked agents to volunteer to come back to work. This number only works when dialing from Brazil. Disability Assistance: I would like to subscribe to The Points Guy newsletters and special email promotions. Throughout the pandemic, airline call center agents have had to deal with unprecedented flight cancellations and reservation changes, leading to hours-long hold times, if customers were able to get through at all. *Bonus value is an estimated value calculated by TPG and not the card issuer. CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners. Did you find the information you were looking for on this page? Find out about allowances, sizing and restrictions, fees, SkyMiles® Medallion Member benefits or lost items. Certain Delta eCredits may be redeemed through a Travel Agency via the GDS. To give you a clue about just how busy Delta Air Lines keep their flight crews, here are some statistics for their most serviced domestic routes: Orlando, FL (MCO-Orlando Intl.) We are also working to adjust and enhance technology to further support our specialists and continue to enhance our self-service options available on delta.com and the Fly Delta App. As we explain in this post, we’ve generally had success reaching a Delta agent at 1-800-323-2323, but that isn’t the case right now. Change or cancel a flight, rebook a delayed or cancelled flight, make same-day travel changes, check-in, get your boarding pass, check flight status, or sign up for flight notifications. Several TPG colleagues continue to hear the same message when they call, though Delta Platinum and Diamond elites on the team have been able to request a call-back, with wait times of between 42 minutes and two hours. EARN MILES. Zusätzlich gibt es keine Ausschlusstage für Flüge mit Delta Air Lines. “The simple fact is we need 2,000 more people back on the roster in June and July in order to better deliver on the Delta Difference for our customers,” she explained. Through Delta Airlines’ Help Center, customers can find answers to their concerns regarding flight changes, cancellations, seat selections, upgrades, baggage concerns, or requests for a refund. Phone: 1-800-455-2720 Luckily, we’ve landed on a few workarounds, that even work for non-elites. Manage your login, merge duplicate accounts, change your name, learn about earning miles and other SkyMiles® benefits. Delta Air Lines is one of the few airlines that chooses not to publish upgrade availability, which makes it difficult to understand the odds of receiving an upgrade. Change or cancel a flight, find baggage information, manage your SkyMiles. *Within France, rate of 0,35 €/min will apply. Delta Air Lines is headquartered in Atlanta, GA, and has a fleet of more than 700 aircraft serving 350 destinations in 65 countries and 6 continents. Sunday through Thursday from 9:00 to 17:00 at +972-3-513-8000. Members of our team were able to get through without any wait at all by calling one of Delta’s international reservations numbers – such as for the UK – or by calling its number for group reservations. For example, 60,000 points are worth $750 toward travel. How to reach Delta Air Lines by phone: Delta’s main customer number is 1-800-221-1212. Featured photo by Alberto Riva/The Points Guy. Get 25% more value when you redeem for travel through Chase Ultimate Rewards®. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. Sat-Sun (and U.S. The Points Guy will not sell your email. Please view our advertising policy page for more information. Terms apply to the offers listed on this page. Get where you’re going faster with our self-service tools. Contact Delta Private Jets & Wheels Up for more details. *National standard rates apply from a landline. Check in, change seats, track your bag, check flight status, and more. Lucky for customers, this airline offers a number of different ways to personally get in touch with the president of Delta Air Lines if customer service doesn't satisfy your needs. You can reach us with these reservations phone numbers when you're calling from Mexico and Central America. For an explanation of our Advertising Policy, visit this page. But this ability to get an eCredit automatically could serve as a stopgap if you can’t get through to Delta in time. Select, change or upgrade your seat on an upcoming flight, purchase Preferred Seats, or request special assistance. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. ! Editorial Note: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Some pages may require the Adobe® Reader® and Flash® Player plug-in. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Have you been able to reach @Delta via phone this week? Many of the credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. As we explain in this post, we’ve generally had success reaching a Delta agent at 1-800-323-2323, but that isn’t the case right now. Information about browsers to help you have the best experience possible when visiting delta.com. Have questions about how coronavirus may impact your reservation and travel? Delta Air Lines | SkyMiles - Delta.com Purchase Not Going Through - Been trying to book online at Delta.com with no success. Buchen Sie direkt auf Delta.com. The oldest airline still operating in the United States, Delta conducts more than 5,400 flights a day to 319 destinations on six continents. 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